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Archive for June 20, 2011

Modern communication: The 10 ways we speak to each other

I saw this tweet on Friday from finance journalist James Andrews (@financejames).

Of course the first thing it makes you want to do is count up your own channels, which is exactly what I did.

I have 11 altogether.  I found it pretty shocking to be honest – and a little scary when you think about just how connected we are nowadays.

What about you? What channels do you use that I’ve missed off? And is it a good or a bad thing that we are so connected 24/7?

USED DAILY:

1. Email

Ah, good old email, how I love thee. Simple to use, lets you write as much or as little as you like, send attachments, group contacts, instantly file messages into separate client/personal folders. Email is still my favourite way to be contacted and it is still the most popular way people contact me in work, and out of work for anything other than a friendly chat.

2. Phone

Look at me! I have not one, not two, not three, but FOUR phone numbers I can be reached on. I have to admit I sometimes think the phone call is a little neglected nowadays. The downside of virtual communication is that tone and humour can often be misunderstood. I often think that one quick call would make things so much simpler.

3. Twitter

It took me a while to ‘get’ it but I wouldn’t be without it now.  I don’t really use it to organise things as such, or chat with people at length, but it’s a nice way to connect with people outside of my immediate circle, and keep up-to-date with news and opinions.

4. Facebook

Facebook for me is most definitely for friends only. It’s probably the main way that I sort out where and when I‘m meeting friends for dinner, drinks or whatever. Plus it’s a good way to connect with those you don’t see as often as you like. A quick ‘hello’ on someone’s wall is the modern day equivalent of a postcard.

5. Text message

I probably shouldn’t admit this; but I hate texting. I find it laborious and boring and I am much more inclined to simply pick up the phone to speak to someone. Still ‘tis a necessity sometimes, and friends still seem to prefer to text than anything else.

6. Forums

Possibly not one on most people’s list (anymore), but I check my sports team’s forum everyday. Not only do I play the sport (roller derby if you’re interested!) but I’m also the league’s PR spokesperson and there always seems to be plenty of news to catch up on and posts to reply to.

LESS FREQUENTLY:

7. Skype

I don’t use this as often as I used to when I lived in America, but I still love using Skype to catch up with old friends in different countries – both via calls and messages. I’m also trying to get it used more at work to speak to international clients.

8. Instant Messaging

There was a day when Hotmail messenger was the hottest tool around, but it’s moved on now to Facebook chat and Blackberry Messenger. I don’t use IM as much as I used to, but I have a feeling my new Blackberry next month might change this!

9. LinkedIn

Usually I use LinkedIn simply for the initial connection. If I’m interested in speaking to anyone after that it usually migrates to email, Twitter or phone.

10. Snail mail

I love receiving post, and writing a good old letter or postcard. I liaise by post regularly with my auntie in Canada and my close friend in New York. Nothing will ever quite beat the excitement you get when you receive a letter (that you know for sure isn’t a bill!), or the feeling that actually, someone must care about you a fair bit to spend the time and money to contact you the ‘old school’ way.

AND A BONUS ONE:

11. In person

Yes, that’s right! I am not just an Avatar – I am indeed a real person. If you ever want to speak to me properly I promise you I am not a hologram and I am fully capable of conversation without aid of technological tools or methods.


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